Freight Factoring: Dedicated Account Manager
Having a dedicated account manager is critical when choosing a factoring company. A dedicated account manager ensures superior and consistent customer service. A professional account manager will give trusted advice to help with credit decisions, expedite funding, and answer all queries. Without a dedicated account manager, companies lack a consistent point of contact with their factor. This can lead to confusion among both parties if something goes wrong. A dedicated account manager allows for a relationship to be built in which the accounts manager can better assist the client since they understand the specific needs of their client’s business.
hip. If, however a client is dissatisfied for any reason, they need the ability to end the relationship without undue adversity.
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